Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy (“Policy”) outlines how Valve-Atlas (“Valve-Atlas”, “we”, “our”, “us”) collects, processes, stores, and protects Personal Information in the course of operating our business and providing products throughout Canada, the United States, and applicable international jurisdictions.

We are committed to full compliance with PIPEDA, GDPR, CCPA/CPRA, and other relevant privacy legislation.

1. Scope

This Policy applies to all individuals interacting with Valve-Atlas, including customers, suppliers, website visitors, and partners.

2. Definitions

  • Personal Information: Data relating to an identifiable individual.

  • Processing: Any operation performed on Personal Information.

  • Service Providers: Third parties contracted by Valve-Atlas.

  • Website: Valve-atlas.com and associated web properties.

3. Information We Collect

3.1 Voluntarily Provided

  • Name, company, position

  • Email, phone, address

  • Technical drawings, product specifications, RFQs

  • Invoices, commercial documents

3.2 Automatically Collected

  • IP address, device identifiers

  • Usage logs, analytics

  • Cookies (see Section 8)

3.3 Transactional Data

  • Quotes, orders, customer service communication

  • Shipping and logistics data

4. Purposes of Processing

  • Fulfilling orders and providing products/services

  • Preparing quotations and commercial agreements

  • Customer communication and support

  • Regulatory compliance

  • Website optimization and analytics

  • Marketing communications (with consent)

5. Legal Basis (GDPR)

  • Performance of contract

  • Legitimate interest

  • Legal obligation

  • Consent

6. Disclosure of Information

We do not sell Personal Information.
We may disclose to:

  • Logistics partners

  • IT and cybersecurity providers

  • Payment processors

  • Legal/regulatory authorities
    All third parties are bound by confidentiality obligations.

7. International Transfers

Data may be transferred to Canada, the United States, or other regions with approved safeguards (SCCs, DPAs, encryption).

8. Cookies

Used for analytics, performance, and functionality.
Users may disable cookies in browser settings.

9. Security

  • TLS encryption

  • Access controls

  • Firewalls and monitoring

  • Secure data storage

No system can ensure absolute security.

10. Retention

Data is retained only as long as necessary to meet business, legal, and regulatory requirements.

11. Data Subject Rights

  • Access

  • Correction

  • Deletion

  • Objection

  • Restriction

  • Portability

  • Withdraw consent

Contact: info@valve-atlas.com

12. Third-Party Links

We are not responsible for external sites.

13. Updates

This Policy may be revised periodically. Updated versions will be posted with a new effective date.

14. Contact

Valve-Atlas – Corporate Compliance Office
Toronto, Ontario, Canada
info@valve-atlas.com