{"id":5475,"date":"2021-10-01T13:01:38","date_gmt":"2021-10-01T13:01:38","guid":{"rendered":"https:\/\/valve-atlas.com\/terms-conditions\/"},"modified":"2026-04-26T00:56:53","modified_gmt":"2026-04-26T00:56:53","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/valve-atlas.com\/fr_ca\/terms-conditions\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales"},"content":{"rendered":"
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Effective Date: January 1, 2025<\/strong>
Issued by: ValveAtlas<\/strong><\/p>

1. Acceptance of Terms<\/strong><\/h2>

By accessing, using, or purchasing any products or services from ValveAtlas<\/strong> (\u201cValveAtlas\u201d, \u201cwe\u201d, \u201cour\u201d, \u201cus\u201d), you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions (\u201cTerms\u201d). If you do not agree, you must discontinue use of our website and services immediately.<\/p>

2. Company Information<\/strong><\/h2>

ValveAtlas<\/strong>
Toronto, Ontario, Canada
Email: info@valve-atlas.com<\/a><\/strong><\/p>

These Terms apply to all orders, transactions, quotations, and communications with ValveAtlas.<\/p>

3. Use of Website & Services<\/strong><\/h2>

Customers may use ValveAtlas products and services solely for lawful, professional, and commercial purposes.
The following are strictly prohibited:<\/p>

  • Unauthorized access or data scraping<\/p><\/li>

  • Reverse engineering of website systems<\/p><\/li>

  • Interference with service operations<\/p><\/li>

  • Misuse of technical documents or certifications<\/p><\/li><\/ul>

    ValveAtlas reserves the right to refuse service to any individual or entity for non-compliance.<\/p>

    4. Product Information & Specifications<\/strong><\/h2>

    ValveAtlas supplies industrial valves, fittings, fire protection components, and engineering-related materials sourced from international partners.<\/p>

    All product specifications, certifications, dimensions, and technical details:<\/p>

    • Are provided for informational purposes<\/p><\/li>

    • May change without notice due to manufacturer updates<\/p><\/li>

    • May vary depending on region, regulatory requirements, or availability<\/p><\/li><\/ul>

      ValveAtlas is not responsible for errors, misprints, or outdated specifications.<\/p>

      5. Quotations & Orders<\/strong><\/h2>

      5.1 Quotations<\/strong><\/h3>

      • All quotations are valid only for the period noted on the document.<\/p><\/li>

      • Pricing may change due to market conditions, freight rates, or supply fluctuations.<\/p><\/li><\/ul>

        5.2 Order Acceptance<\/strong><\/h3>

        An order is considered accepted only after:<\/p>

        • Written confirmation from ValveAtlas<\/p><\/li>

        • Receipt of payment (unless otherwise agreed)<\/p><\/li><\/ul>

          We reserve the right to reject or modify orders at our discretion.<\/p>

          5.3 Custom or Special-Order Products<\/strong><\/h3>

          Custom-engineered or special-order items may require deposits, extended lead times, and are non-refundable<\/strong>.<\/p>

          6. Pricing & Payment Terms<\/strong><\/h2>

          Unless explicitly stated:<\/p>

          • Prices exclude taxes, duties, brokerage fees, tariffs, and freight charges.<\/p><\/li>

          • Payment must be made prior to shipment unless credit terms have been approved.<\/p><\/li>

          • Late payments may incur interest and administrative fees.<\/p><\/li><\/ul>

            ValveAtlas reserves the right to withhold shipment until balances are cleared.<\/p>

            7. Shipping & Delivery<\/strong><\/h2>

            7.1 Shipping Responsibility<\/strong><\/h3>

            ValveAtlas arranges shipments using trusted carriers and freight partners. Risk transfers to the customer:<\/p>

            • Upon pickup (FOB Origin), or<\/p><\/li>

            • Upon delivery (if agreed in writing)<\/p><\/li><\/ul>

              7.2 Delivery Estimates<\/strong><\/h3>

              All delivery dates are estimates<\/strong> and subject to:<\/p>

              • Carrier delays<\/p><\/li>

              • Customs inspections<\/p><\/li>

              • Weather conditions<\/p><\/li>

              • Port congestion<\/p><\/li>

              • Global supply chain disruptions<\/p><\/li><\/ul>

                ValveAtlas is not liable for delays beyond its control.<\/p>

                8. Inspection, Damages & Shortages<\/strong><\/h2>

                Customers must inspect all shipments immediately upon receipt.<\/p>

                • Visible damages must be reported within 48 hours<\/strong><\/p><\/li>

                • Concealed damages must be reported within 5 business days<\/strong><\/p><\/li><\/ul>

                  Claims require:
                  Photos, packing lists, invoice number, and carrier documentation.<\/p>

                  Failure to report within the specified timeframe voids the claim.<\/p>

                  9. Returns & Refunds<\/strong><\/h2>

                  Returns require a formal Return Merchandise Authorization (RMA)<\/strong> number.<\/p>

                  Non-returnable items include:<\/strong><\/h3>

                  • Custom-engineered products<\/p><\/li>

                  • Special-order valves and fittings<\/p><\/li>

                  • Fire protection components that have been installed<\/p><\/li>

                  • Items damaged by misuse or improper installation<\/p><\/li><\/ul>

                    Restocking fees (typically 15\u201325%) may apply.<\/p>

                    Refunds are issued only after inspection and approval.<\/p>

                    10. Warranty<\/strong><\/h2>

                    Warranty coverage is provided by the manufacturer unless otherwise stated.
                    ValveAtlas will facilitate warranty submissions but does not guarantee outcomes.<\/p>

                    Warranty does not cover:<\/p>

                    • Improper installation<\/p><\/li>

                    • Misuse or unauthorized modifications<\/p><\/li>

                    • Operating conditions outside manufacturer limits<\/p><\/li><\/ul>

                      11. Limitation of Liability<\/strong><\/h2>

                      To the maximum extent permitted by law:<\/p>

                      • ValveAtlas is not liable<\/strong> for indirect, incidental, or consequential damages<\/p><\/li>

                      • ValveAtlas is not liable<\/strong> for loss of profit, production downtime, or business interruption<\/p><\/li>

                      • ValveAtlas\u2019s total liability is limited to the purchase price<\/strong> of the product in question<\/p><\/li><\/ul>

                        These limitations apply regardless of the form of action.<\/p>

                        12. Intellectual Property<\/strong><\/h2>

                        All content, logos, images, documents, product descriptions, and website materials are the exclusive property of ValveAtlas and may not be copied, modified, or reproduced without written authorization.<\/p>

                        13. Compliance & Export Controls<\/strong><\/h2>

                        Customers are responsible for complying with:<\/p>

                        • Local and international trade regulations<\/p><\/li>

                        • Import\/export laws<\/p><\/li>

                        • Certification requirements for installation<\/p><\/li>

                        • Fire protection and plumbing code standards<\/p><\/li><\/ul>

                          ValveAtlas is not liable for non-compliance by the customer or installer.<\/p>

                          14. Governing Law<\/strong><\/h2>

                          These Terms are governed by the laws of the Province of Ontario<\/strong> and the federal laws of Canada<\/strong>.
                          Any disputes shall be resolved exclusively in Ontario courts.<\/p>

                          15. Amendments<\/strong><\/h2>

                          ValveAtlas may modify or update these Terms at any time without prior notice.
                          Continued use of the Website or Services constitutes acceptance of the updated Terms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                          Effective Date: January 1, 2025Issued by: ValveAtlas 1. Acceptance of Terms By accessing, using, or purchasing any products or services from ValveAtlas (\u201cValveAtlas\u201d, \u201cwe\u201d, \u201cour\u201d, \u201cus\u201d), you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions (\u201cTerms\u201d). If you do not agree, you must discontinue use of our…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":70,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","iawp_total_views":1,"footnotes":""},"class_list":["post-5475","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/valve-atlas.com\/fr_ca\/wp-json\/wp\/v2\/pages\/5475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/valve-atlas.com\/fr_ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/valve-atlas.com\/fr_ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/valve-atlas.com\/fr_ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/valve-atlas.com\/fr_ca\/wp-json\/wp\/v2\/comments?post=5475"}],"version-history":[{"count":3,"href":"https:\/\/valve-atlas.com\/fr_ca\/wp-json\/wp\/v2\/pages\/5475\/revisions"}],"predecessor-version":[{"id":41177,"href":"https:\/\/valve-atlas.com\/fr_ca\/wp-json\/wp\/v2\/pages\/5475\/revisions\/41177"}],"wp:attachment":[{"href":"https:\/\/valve-atlas.com\/fr_ca\/wp-json\/wp\/v2\/media?parent=5475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}