{"id":10,"date":"2025-10-13T01:43:59","date_gmt":"2025-10-13T01:43:59","guid":{"rendered":"https:\/\/valve-atlas.com\/?page_id=10"},"modified":"2025-11-19T02:47:16","modified_gmt":"2025-11-19T02:47:16","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/valve-atlas.com\/fr_CA\/refund_returns\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"
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Effective Date: January 1, 2025<\/strong><\/p>\n

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1. Eligibility<\/strong><\/h2>\n

Returns accepted if:<\/p>\n

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    Product unused<\/p>\n<\/li>\n

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    Original packaging intact<\/p>\n<\/li>\n

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    Request within 14 days<\/strong><\/p>\n<\/li>\n

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    Not a special-order or custom product<\/p>\n<\/li>\n<\/ul>\n

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    2. Non-Returnable Items<\/strong><\/h2>\n
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      Custom valves<\/p>\n<\/li>\n

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      Engineered-to-order products<\/p>\n<\/li>\n

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      Fire protection components installed or opened<\/p>\n<\/li>\n

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      Damaged-by-user products<\/p>\n<\/li>\n<\/ul>\n

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      3. RMA Requirement<\/strong><\/h2>\n

      All returns require an RMA Number<\/strong> issued by Valve-Atlas.
      Returns without RMA will not be accepted.<\/p>\n

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      4. Return Shipping<\/strong><\/h2>\n

      Customer pays return freight unless Valve-Atlas is at fault.
      Restocking fee (typically 15\u201325%) may apply.<\/p>\n

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      5. Refund Process<\/strong><\/h2>\n

      Issued after inspection and approval.
      Processing time: 7\u201314 business days<\/strong>.<\/p>\n

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      6. Warranty Claims<\/strong><\/h2>\n

      Valve-Atlas assists with warranty submissions.
      Manufacturers determine final outcome.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Effective Date: January 1, 2025 1. Eligibility Returns accepted if: Product unused Original packaging intact Request within 14 days Not a special-order or custom product 2. Non-Returnable Items Custom valves Engineered-to-order products Fire protection components installed or opened Damaged-by-user products 3. RMA Requirement All returns require an RMA Number issued by Valve-Atlas.Returns without RMA will…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/valve-atlas.com\/fr_CA\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/valve-atlas.com\/fr_CA\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/valve-atlas.com\/fr_CA\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/valve-atlas.com\/fr_CA\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/valve-atlas.com\/fr_CA\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":3,"href":"https:\/\/valve-atlas.com\/fr_CA\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":41157,"href":"https:\/\/valve-atlas.com\/fr_CA\/wp-json\/wp\/v2\/pages\/10\/revisions\/41157"}],"wp:attachment":[{"href":"https:\/\/valve-atlas.com\/fr_CA\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}